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We offer a limited lifetime warranty on select products

Procedure

Please contact our support in advance and send the defective product back to us cleaned and empty, otherwise the dirty product will be sent back unrepaired at your expense. Please note that it may take up to 3 weeks from receipt of your returned product for us to send it back to you.

LIMITED LIFETIME WARRANTY ON BARBOZA™ SEAL PACK

Made of durable Cordura®, the BARBOZA™ Seal Pack is backed by a limited lifetime warranty. Should a problem arise with a BARBOZA™ Seal Pack and the problem is due to a defect in materials or workmanship, we will, at our option, either repair or replace the product in accordance with the warranty terms set forth herein. This guarantee applies only to the first purchaser or gift recipient of the product.

This lifetime (30-year) warranty only covers defects in workmanship and does not cover defects caused by misuse (such as shipping unusual items), neglect, accident, abrasion, extreme temperatures, solvents, acids, water, normal wear and tear, or improper shipping (such as by airlines ) damage caused. Maintenance work or repairs on your product that are not affected by the guarantee can be carried out by any company. This warranty is void if maintenance work or repairs are not carried out professionally.

Within the first 2 years, manufacturing and/or component defects such as a faulty zipper, damaged buckles, coating peeling or color change of the fabric are also covered by the warranty. However, this warranty does not cover damage caused by misuse (such as shipping unusual items), neglect, accident, abrasion, extreme temperatures, solvents, acids, water, normal wear and tear, or improper shipping (such as by airlines). Maintenance work or repairs on your product that are not affected by the guarantee can be carried out by any company. This warranty is void if maintenance work or repairs are not carried out professionally.

Incidental or consequential damages are not covered under this warranty, nor are labor charges or damage attributable to work performed otherwise than by a warranty center. To the fullest extent permitted by applicable law, all implied warranties are hereby excluded. The warranty provided herein is limited to the value of the product. Manufacturing specifications are subject to change without notice.

Statutory warranty claims remain unaffected by this guarantee and apply independently of and in parallel with it.

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